Monthly Archives: December 2012

Traveling, Traveling, Traveling

I travel for work and for pleasure.  This holiday season I planned to fly to Minneapolis to meet my Mom traveling in from Fargo, so I could escort her back to our home in Virginia.  The best laid plans went a little berserk and I was reminded of this tip:  Use a travel delay as an opportunity to stop rather than get stressed. When the world stands still, let it.

Instead of flying in with a 2 hour layover, I ended up having 7 hours in the Minneapolis airport.  So the world has stood still for… Continue reading


We’re running around like a chicken with its head cut off!  So many things to get done and not enough time to do it.  It’s easy to get impatient with people – you want them to hurry up and meet your needs!  Everyone has their own agenda and during particularly stressful times, other people’s agendas can be pushed on you.  Here are some tips to think about when you’re encountering chickens.

Tip 1:  You may encounter people that you don’t know and aren’t in your life long.  They just want something from you, information,… Continue reading

Challenging Styles?

Following is a blog post I wrote last year.  I think it bears repeating if you’re encountering difficult people during this holiday season.  I hope you enjoy it again.

If you are working with someone who has the same style and the same priorities you do, your communication will be clear and flawless.  This doesn’t happen very often in my work life.  I’ve got some tips I’ve been using that seem to work well.

Take a moment.  When someone is using a completely different style of communication I can emotionally react to that style. … Continue reading

Other encounters of a strange kind!

During the holiday season we can encounter some pretty difficult people.  Some of these people we know and work with on a regular basis.  Most employees are juggling extra duties during the holidays – you may be short staffed, due to folks taking their last “use it or lose it” vacation times.  Add to that, shopping, cooking, coordinating children’s activities, decorating, long lines, crowded conditions and traffic.  Is it any wonder people are difficult?  Here are some tips to help you.

Staff members

Tip 1:  Unusual.  When the behavior is different than you… Continue reading

Who is in your day?

Every day you encounter all sorts of people – people who are easy to get along with and others that are not.  Here are some tips for those difficult people that you might run into on a daily basis.

Clients.  Look at who you’re working with on a regular basis.  Which clients are you spending the most time with?  Unfortunately, many times you’re spending more time with your difficult clients than with those clients that are a joy to work with.  You might be putting up with clients because they are paying your bills. … Continue reading