Have you ever sent an email to a staff member or a client which required some action on their part and nothing happened? If that’s happened to you, I’ve got a great tool that might help you with your future communications. You can apply this in many situations.
Each day we’re hit with messages competing for our attention. Every message has to work very hard to get noticed. This isn’t exclusive to advertising alone; your reports, presentations and emails are trying to get your audience’s attention. Use basic advertising principles to make sure your message gets across.
The acronym… Continue reading
This is a continuation of the last blog. Here are some more great tips to find those extra minutes.
3. Deadlines. Be the first to offer a deadline and always add extra time to it. This may be familiar to many of you – under promise and over deliver. This will give you more time to get things done and also allow you to be a star – by always delivering what you promise on time – or perhaps early.
In promising when you’re going to complete something, whether it is for yourself or for others, get real… Continue reading
Are you a great listener? For some this comes so naturally – for others, we get caught up in our own world and find it difficult to really listen to others. Time to check in with ourselves!
There are three levels of listening.
1. Surface listening. This is when you’re distracted and not really paying attention. You know that you’re doing this when the person talking to you keeps repeating themselves. Whether you’re on the phone or in person, talking to someone and checking email, cleaning the kitchen or folding laundry. You think you’re multi-tasking, you’re actually disrespecting the… Continue reading
Do you have any “talkers” in your life? You know what I mean, people who just keep talking and won’t let you get a word in? We’ve all got them, at work, at home, neighbors, friends, even people we run into at the grocery store! What do you do when you’ve got to actually communicate something? Check out these tips to see what might work:
Tip 1: Remember, when dealing with a talker it’s about them, not about you. They want to be heard and won’t be interested in what you have to… Continue reading