Attention

Team Work

Team WorkI posted this two years ago and thought you might enjoy it again.

I had an incredible experience the other day.  As I was checking out at the local grocery store, my iPod shuffle separated from the earbuds and fell down between two counters.  There was a thin space between the immovable counters which had collected all sorts of things over the years.  

The manager, who had just gotten off her shift, rallied her co-workers.  Creatively they found a piece of cardboard, a metal wire and a broom.  At one point there were five employees lending assistance and advice.… Continue reading

PAY ATTENTION!

Pay AttentionI was at the driving range the other day and I saw a little girl about 7 years old with her dad.  She was hitting the ball sometimes and trading off with her dad.  It looked like they were having a lot of fun.  

Soon her mom joined them.  Mom and Dad started talking.  Pretty soon the girl was loudly demanding that both watch her.  Mom and Dad would say in unison, “we’re watching”, and return to their conversation.  Even though the little girl’s back was to her parents, she could sense that they weren’t watching.

Children aren’t afraid… Continue reading

Busy, Busy, Busy

Busy, Busy, Busy

This post originally ran in July 2011.  Heading into the summer I thought you might find it useful.

When you call someone do you ask if they are busy?  When someone calls and asks that question, how do you answer?

Being busy, for most, is a way of life.  In fact, many people can’t imagine not being busy.  I’ve even heard some people argue with each other about who is busier – it’s like a badge of honor.  You win the gold prize if you are busier than every one around.

I once asked a… Continue reading

Email Action!

Have you ever sent an email to a staff member or a client which required some action on their part and nothing happened?  If that’s happened to you, I’ve got a great tool that might help you with your future communications.  You can apply this in many situations.

Each day we’re hit with messages competing for our attention.  Every message has to work very hard to get noticed.  This isn’t exclusive to advertising alone; your reports, presentations and emails are trying to get your audience’s attention.  Use basic advertising principles to make sure your… Continue reading

Time Management 102

This is a continuation of the last blog.  Here are some more great tips to find those extra minutes.

3. Deadlines.  Be the first to offer a deadline and always add extra time to it.  This may be familiar to many of you – under promise and over deliver.  This will give you more time to get things done and also allow you to be a star – by always delivering what you promise on time – or perhaps early.

In promising when you’re going to complete something, whether it is for yourself or for others, get real… Continue reading